Here you will find all the documentation to make a seamless integration with your digital business ecosystem.
Different configuration options according to the needs of your business in terms of interface and user experience, in which we have worked hard so that our solutions work with most operating systems, types of devices and different models of smartphones, giving to the final users experiences with less friction.
FQA
You can filter the questions by keywords, also if you have additional questions, write us at gestion@reconoserid.com
What are the minimum software requirements for the SDKs?
- REQUIREMENTS
- SOFTWARE
- CHROME
- MOZILLA
- EDGE
- INTERNET
- EXPLORER
- SDK
For Android mobile versión, from version 4.4 (Kit Kat), on iOS from version 12.
For Web version, it is optimized for Chrome, Mozilla and Edge browsers.
What are the minimum hardware requirements for the SDKs?
- REQUIREMENTS
- HARDWARE
- SDK
- CAMERA
- MEGAPIXELES
It is suggested for smart phones, at least a 5 megapixel front camera and an 8 megapixel back camera. For web, a camera with at least 720p is required in case it is only going to be used for facial validation, if you want to use document biometrics, then the camera must be a minimum of 1080p.
Where is the information stored?
- DATACENTER
- STORAGE
- SDK
- SERVER
- INFORMATION
- DATA
We have a datacenter in Tocancinpá – Cundinamarca (Colombia) and a backup in the city of Bogotá. However, if required, the information could be stored on client servers with the prior approval of ReconoSER ID.
Does the information encrypted?
- ENCRYPTION
- JWT
- GUID
- SERVER
- INFORMATION
Yes, all requests and responses are encrypted. The solutions incorporate a JWT that is verified each time the server receives a request, but additionally, encryption and GUID codes are incorporated that are validated each time you request something from the server.